My Refund Policy

As indicated on my website, I offer a "no questions asked" full purchase price refund (less S&H) for material returned intact within 30 days... for any reason.  These don't happen very often but, when they do, I am always quick to process a refund.

Here is an excerpt from a refund request dated September 8th, 2011:

"Dear Scott, I am writing to inform you of my need to return the Business Plan material received last week.  In the last few days, events in my immediate family have totally changed my present and future plans, leaving me no opportunity to pursue the business.  I did review the documents and I was very impressed with your work.  I regret not being able to take advantage of your system and the business opportunity.  Certainly, if anyone I speak with is looking for a great business opportunity, I will recommend you and your business. George H."

This student's material was received intact within the 30 day period and a refund was immediately issued.

I encourage prospective students to contact my office with whatever questions they may have about my program and the profession in general before placing an order.  However, if anyone decides this business is not for them after receiving my material (for any reason), I will always honor my refund policy.  Just like my core commercial debt resolution service I offer to my clients, there is truly "no-risk" to students of my Business Plan System either!

Scott F. Soape

A Recent Actual Case

I just realized it has been quite a while since I have reported on an actual case so I pulled one that closed this week.

On August 19th I called a debtor business named as a defendant on a local lawsuit to offer my services in negotiating a discounted out-of-court settlement on their behalf.

After a couple of conversations with the business owner over a period of a few days, he retained my services on August 29th.

The next day I sent an initial settlement offer to the Plaintiff's attorney.  After a couple more communications back and forth, they countered with a very favorable offer.

On Friday, September 9th, I relayed the offer to my client in writing and asked him to consider it over the weekend.  He accepted the following Monday, September 12th and I received a check for the balance of my fee today, September 16th.

The terms of the settlement were as follows: Original debt of $17,581 settled for $13,185 payable over 24 months with a 6% annual interest rate for monthly payments of $584.37.

I saved my client $4,396 on the principal and got the attorney to agree to waive ALL his fee (this could have been awarded up to 1/3 the amount of the debt... or over $5,800).  I also negotiated a 2 year payment plan at a very low interest rate.

My fee was set at $900 with an up front refundable retainer of $100 so the balance came to $800 (which I received today).  All this with a few quick phone calls and short emails and faxes within about 4 weeks... and all 3 parties benefited.

Of course, my complete commercial debt resolution Business Plan System provides you with EVERYTHING you need to do this yourself.

Scott F. Soape

Repitition is Key to Marketing

When marketing your service, it is best to keep a common theme so you can build an identity for your business.  Repetition of a slogan, a look, a message, etc. will allow your target audience to quickly recognize your business.

Be sure to tie all your marketing and advertising pieces together (business cards, brochures, fliers, ads, etc.) with one or more common theme(s) and you will enhance you results.

Scott F. Soape

Contacting Prospective Clients

Once you have identified a prospective client that might be in need of your service, you will need to contact them. My comprehensive Business Plan System provides detailed instructions on how to go about this and includes my powerful Prospect Letter as well as a sample script. Many times, prospective clients will give you a call after they recieve the letter but often a follow-up call is required on your part.

You will quickly find that calling prospective clients is one of the easiest and most gratifying aspects of this profession. After all, you are offering to assist these folks with a very stressful and maybe even scary situation (business owners are often named as co-defendants to lawsuits along with their companies).

Learning about your risk-free service as an affordable alternative to resolving thier problem debts can be the best call a business owner receives!

Scott F. Soape

Marketing Material

There is no need for a lot of out-of-pocket expense as you get started in this profession. However, you will find it helpful to use whatever marketing material your budget will allow... business cards, letterhead, envelopes, flyers, brochures, etc. All of these will help you build a professional image for your business.

You may want to check out the online material at www.VistaPrint.com for some affordable ideas. Or simply visit a local print shop for a choice of styles that fit your budget and project the image you want. These folks can provide great insight into what might best fit your needs.

Scott F. Soape

Credit Scores

A recent article in the Wall Street Journal provided a helpful breakdown of FICO scores. It is always a good idea for anyone involved in this profession to be versed in all aspects of debt information. It is additionally helpful in our personal lives.

To view this article go to www.wsj.com and enter the author's name, Emily Glazer, in the search window. Her article is titled "Protect Credit Score".

Scott F. Soape

Secondary Case Leads

I always recommend people new to this profession start by checking recent court cases involving one business suing another business for monetary damages. These are ideal leads for several reasons... all of which are outlined in my comprehensive Business Plan System. The defendants (debtor businesses) typically love to hear about our service as an alternative to hiring an attorney. My system has a near 100% success rate in negotiating settlements for these cases.

You may also want to check out other lawsuits naming a business as the defendant but with another entity as the plaintiff (creditor). I refer to these as "secondary case leads". Plaintiffs for these cases are non-business entities and might include government agencies, individuals, etc. Although these cases will not typically qualify for our service, they are an indication the defendant business might be having financial difficulties and may need our service for other problem debts. Contacting them and offering to assist in resolving their other past due or disputed debts can often lead to landing a new client with several cases to work.

In my area there are even a couple of creditor companies that file numerous cases each month but will never negotiate settlements (their attorneys prefer to push for full judgments). Although I am unable to help the debtor businesses in these specific cases, I know they probably have other situations I can help with. These "secondary case leads" simply open the door for me to approach the defendant businesses with my service.

Scott F. Soape