Thursday, April 16, 2009

"Bread & Butter Cases"

Once you have been in this profession for a time, you will find there are certain creditors that file numerous cases in your area on a regular basis. In my area there are about 4 or 5 of these repeat offenders.

I always know from the start exactly what to expect from the attorneys that represent these creditors. And, since they have dealt with me on many cases over the years, we are on a friendly (although professional) first name basis.

Two of these 4 or 5 repeat offenders are very stringent with their settlement guidelines and rarely make any exceptions on terms. I refer to these cases as my "Bread & Butter Cases" because I only charge a minimum flat fee of $350 to $450 for each settlement depending on the size of the debt (these debts usually run from $5,000 to $10,000). They require very little time or effort and I can easily handle several each week without detracting from my other case load.

Be assured, I ALWAYS save my client much more than my fee. But knowing the creditor will not give up much of a discount and knowing I will not need to spend much time in negotiations, the fee is fair.

Once you have spent some time working various cases, you will likely encounter the same situation. I encourage you not to set your fee too high when you work cases that do not allow for substantial discounts for your client. You will easily make up for any perceived fee shortages by the shear volume of cases!

Scott F. Soape


Thursday, April 9, 2009

My BBB Rating: "A"

Although my company is not an active member of the local Better Business Bureau, they still maintain records on any complaints received(as they do with many other non-member businesses).

I am proud to say my BBB rating is "A"... the HIGHEST RATING they issue.

After nearly 12 years in business, I have not received a single complaint with the BBB. Of course, this does not mean I am perfect. What it should indicate is that I make every effort to resolve complaints to the complete satisfaction of each and every client and student.

Based on the design of my core commercial debt resolution business, I do not charge a fee unless I obtain settlement terms on a debt to my client's full satisfaction. This means they must approve any settlement before they are obligated to pay for my service. Over the years and with hundreds of cases, there have only been a handful of settlements I could not close. No settlement, no charge to the client, no reason to complain.

Regarding my Business Plan System, I always make every effort to address whatever special problems or concerns a student may have with the program. If a student decides the program is not for them for any reason and they return the material within the 45 day refund period, I always process refunds promptly... no questions asked.

I hope you will take my BBB record as an indication of how I have conducted my business from 1997 to present. Personally, I am very proud of this "zero complaint" record and I intend to do my best to keep it intact.

Scott F. Soape

Please feel free to check for yourself at: www.bbb.org.



Monday, April 6, 2009

Support

I am personally available to assist anyone purchasing my Business Plan System. You will receive support and guidance through your first two cases or for 60 days (whichever takes longer) at no charge whatsoever. Most folks are able to work cases entirely on their own after the first couple. However, if further assistance is needed, I am happy provide some ongoing input. After all, your success is of the utmost importance to me!

My office is available for questions and assistance by phone, email, fax or letter as needed while you are getting started. I encourage all my students to contact me directly if they encounter any problems or concerns. With nearly 12 years in the business, I have come across nearly every type of case!

Additionally, this blog should be used as another ongoing resource. Case examples, negotiation techniques and marketing tips are provided here regularly. Please check every week or two for new posts that may enhance your business.

I am also happy to hear from any students when you encounter special case situations or when you close an exceptional case. Your feedback is always welcome and will be used to improve my information whenever possible.

Be sure to let me know if I may help you succeed in this exiting and lucrative profession.

Scott F. Soape